All cancellation requests are processed within
72 hours. You have 24 hours to withdraw the request. If you
do not withdraw the request within 24 hours, we cannot guarantee
that your account will stay online.
You must cancel at least 5 days before your next billing
cycle. If you cancel after your account is billed we cannot
offer any refund.
If you wish to cancel because of price, please
allow us to match or even beat the price. Submit a support ticket
to the Sales Division for a price match. If you are cancelling
because of unsatisfactory service, please allow us to correct
the issue first. To contact Management, click here.
We would be happy to work with you as much
as possible to correct any problems you are having. We thank
you for your business and we hope to have you back soon.