Job Responsibilities
- Carrying out network security tracking procedures - - Monitoring the company’s trouble-ticket system
- Handling escalated abuse issues and policy-related incidents
- Carrying out security audits of customer sites for insecure software and permissions
- Providing training on abuse issues and procedures to support personnel
- Outbound phone calls to customers when needed
- Other security related tasks as assigned by management
Requirements
- Good communication and observation skills
- Experience and understanding of network security
- Ability to take ownership and resolve abuse and security issues
- Ability to prioritize based on team needs
- Detailed Linux knowledge and the ability to self-learn as needed
- Understanding of server maintenance
- Basic Unix shell scripting knowledge is preferred
- Complete understanding of general IT protocols and port numbers