Junior System Administrator

Job Responsibilities

  • Provide time-sensitive endpoint administration for ICT systems and infrastructure as dictated by ICT management.
  • Provide technical administration to clients via helpdesk and real-time communications methods.
  • Uphold the rigorous standards for customer service which HostDime has established in the marketplace.
  • Maintain and utilize HostDime’s monitoring solution to address issues with ICT systems.
  • Manage, mitigate, and assist in resolving critical incidents related to ICT systems.
  • Troubleshoot, maintain, and improve the security suite and tools used across ICT systems.
  • Work in a team environment on projects, fleet administration, and to expand HostDime’s ICT knowledge.
  • Research, document, and implement new technologies and systems as cleared by ICT management.
  • Consume and contribute to company communications in a timely, team-based, and professional manner.
  • Attend and actively participate in ICT meetings while providing updates on projects, issues, and team concerns.
  • Work on-site as needed for ICT systems administration and as dictated by ICT management and corporate HR.

Requirements

  • Has a passion for learning and implementing new technologies.
  • Experience with Linux and Windows operating systems.
  • Experience communicating information to clients and/or stakeholders.
  • Experience troubleshooting information & communication systems.
  • Ability to research, consume, and apply technical concepts and documentation.
  • Ability to function in a fast-paced learning environment and adapt to new concepts.
  • Ability to contribute and collaborate in team-based and one-on-one environments.
  • Ability to maintain professional text and verbal communication in stressful situations.
  • Linux command-line familiarity, configuration, and file handling experience.
  • 40+ WPM typing speed

Desired Skills

  • BS degree in relevant degree path or relevant experience.
  • Experience with LAMP stack environments, MySQL CLI, SQL Databases.
  • Experience with hosting panels cPanel, Plesk, and/or Interworx.
  • Experience in system administration, cloud administration, and virtualized environments.
  • Experience with scripting, advanced command manipulation, and git.
  • Knowledge of Atlassian, Confluence, and Jira collaboration systems.
  • Knowledge of DNS setup and advanced troubleshooting methodologies.
  • Knowledge of IP protocol suite and networking concepts.
  • Experience with fleet monitoring systems.
  • Experience with automation software.

Opportunities

Join Our Team

We're always looking for talented and passionate people to join our team.
If you believe that you'd be a great match for a position that we do not
currently have available, we'd still love to hear from you.



If you're interested, feel free to email us your resume (jobs@hostdime.com).
If you're attaching your portfolio, please limit the file size to 4MB.
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