Carrying out network maintenance procedures as assigned by management
Assisting colocation clients with general network questions and setup
Proactive monitoring of network health and responding to trends in order to maintain performance and SLAs.
Monitoring of network for inbound/outbound DDoS attacks and ensuring proper mitigation through provided tools
Monitoring the network for abuse and enforcing company TOS
Monitoring the company’s trouble ticket system and respond in a timely manner
Carrying out audits of network infrastructure
Other network related tasks as assigned by management
Good bilingual (written/spoken English and Spanish) communication and observation skills
Ability to take ownership and resolve abuse and network issues
Ability to prioritize based on team needs
Basic Linux knowledge and the ability to self-learn as needed
Understanding of TCP/IP (IPv4)
Basic Unix shell scripting
Be comfortable with IOS, Brocade IronWare/FastIron, and JunOS based devices.
Have Knowledge of BGP, OSPF, OSPFv6, IPv6.
"I'm very proud of being a part of one of the top IT firms in the industry, one that has a strong management team along with highly skilled and talented employees. All departments and their team members depend on one another for the completion of any task, and this allows for great teamwork and a supportive work environment. Being here for several years now makes one realize that you don't just have a job here, this is a place where your career matters. "
- Usman A. "Plain and simple- I LOVE working at HostDime. I have been with HD since early 2006 and we have grown so much since then but we kept our same "startup company" attitude which not only rubs off on the employees but on the very personalized service we offer our clients. There's really not much else to say, when a company like ours allows our imagination and individual personality to flourish, you are ALWAYS going to have a great working environment that keeps the employees' in mind just as much as the consumer! "
- Marcos F.