Client Topics

Discontinuation of Freebie Licenses FAQ

We understand that the recent changes in our policy regarding free software licenses may be a bit confusing. This article provides general information about the change, and how it may or may not effect you.

Reboot your Dedicated Server or VPS via WHM

How to Restart Your Server through WHM

HostDime’s Overselling Policy

HostDime does not allow or offer overselling.

How to Fix Permissions for suPHP (For Clients)

Here is a guide on how to access the account on the server via SSH.

How HostDime’s Bandwidth Stacks Up to Our Competitors

To prevent our clients from utilizing all their bandwidth quickly, HostDime uses a different system for allocating bandwidth and calculating usage.

How to Import a WordPress Installation from a Remote Server

In this article, we cover how to use Softaculous to import a remote WordPress installation.

Multi-PHP on Shared Servers

Our System Administrators team has developed and is actively implementing a software solution that will allow our Shared and Reseller customers to select one of multiple PHP versions for a cPanel account to use.

Disabling of Plaintext Authentication for E-mail

This article discusses our change in policy and server configuration in regard to secure e-mail.

Account Data Transfer Procedure

A complete guide on performing an account data transfer.

How to Restore Backups using WHM

This article will detail the steps necessary to restore an account through WHM for VPS and Dedicated Server Clients.

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