HostDime’s services are for individuals over the age of eighteen. HostDime does not knowingly market to individuals under that age.
HostDime has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by HostDime, please visit the BBB EU SAFE HARBOR web site at http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
HostDime's Safe Harbor Certification can be found here:
Depending on their use of HostDime’s services, HostDime collects information from Users in the following ways:
- From HostDime’s web server
- Using temporary internet files such as cookies, transparent gifs, and other similar tools (Identification Tools)
- Directly from Users.
- Internet protocol address
- The type of browser or computer used
- The number of links clicked within HostDime’s website
- The state or country from which our website was accessed
- The date and time of visit
- The name of internet service provider used to access HostDime’s website
- The web page visited prior to coming to HostDime’s website
- The pages viewed on HostDime’s website
a. Registration Information
b. Identification Tools
HostDime may use automated Identification Tools like cookies and Google Analytics. Each of these Identification Tools work differently, however, they all collect information related to the website you came to HostDime from, a User’s operating system, browser type, where Users go on HostDime’s website, length of time on HostDime’s website, and where a User goes after visiting HostDime’s website. In addition, Identification Tools may keep Users logged into HostDime’s system. From time-to-time, HostDime may use Identification Tools that will be used to serve advertising and other information to Users after they visit HostDime’s website. Because the technologies underlying Identification Tools differ, Users may, or may not, be able to choose not to provide information to them.
c. Support Information
When Users contact HostDime for support for their services they will be asked to match certain information that is in their Registration Information. This information will be used to identify them personally. In the course of providing support to Users, HostDime may annotate the Registration Information with information disclosed while providing support (Support Information).
d. FAQ and Forum Information
HostDime offers Users the ability to exchange information about its services, and their experiences with these services (Forum Information). Forum Information is publically accessible and may be indexed by search engines and other tools. Users are not required to disclose information that will identify them personally in order to participate in these tools. All Forum Information may be accessed and used by third parties for purposes known and unknown to HostDime.
HostDime takes the security of its network very seriously. To ensure network security, data integrity and privacy, HostDime uses programs that monitor network traffic and access to its network. These programs collect information regarding User’s use of HostDime’s services, website and network (Traffic Information).
b. Specific Information
- Web Server Logs (described in paragraph 5)
- Registration Information (described in paragraph 6)
HostDime will use Registration Information throughout its business and will pass Registration Information on to third parties for processing and use as necessary to provide HostDime’s services to Users. HostDime requires these third parties to limit their use of Registration Information to those uses that facilitate providing HostDime’s services to Users.
- Identification Tools (described in paragraph 6)
- Support Information (described in paragraph 6)
Support Information may identify Users individually. In addition to providing support to Users, HostDime may disclose Support Information to third party vendors in order to provide the support requested by the User. These third parties may disclose and use Support Information to improve their business processes and for marketing. Unless necessary to provide support to Users, HostDime will not disclose Support Information containing information that identifies Users individually to these third parties. During a support request, Users may request that HostDime not disclose Support Information to third parties. This request will prevent HostDime from providing support to Users.
- Traffic Information (described in paragraph 7)
Traffic Information may identify Users individually. HostDime will only use Traffic Information to ensure the integrity of its network, and for no other purpose. Traffic Information may be disclosed by HostDime to comply with its legal obligations and to law enforcement upon when obligated to do so.
HostDime uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. HostDime uses security measures including and not limited to: firewalls, nonpublic facing systems, complex passwords, anti-virus, and mitigation and detection software. When HostDime asks Users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (SSL) technology. Electronic communication (for example: email, online chat, or instant messaging) that Users may send HostDime may not be secure unless HostDime advises a User in advance that security measures will be in place prior to transmitting the information. Users should not send confidential information such as financial information, social security numbers or passwords to HostDime through unsecured electronic communication.
You may also contact us in writing at:
2603 Challenger Tech Court
Orlando, FL 32826