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No need to worry about uptime, we got it.

With a fully developed and monitored uptime system maintained by in-house staff, we keep your site online so that you don't have to.

Always There.

Our 24x7 NOC Team is always watching Synapse looking for any service interruptions.

Easy Configuration.

It only takes a few seconds for us to enable Synapse monitoring for your server.

Peace of mind.

Know that while you are asleep we are always up monitoring your business.

Synapse Overview

Synapse is a multi-threaded, distributed and high performance oriented server monitoring system, that was developed in-house by Daniel Selans, Mark Gregan, and Philip Jameson. From the ground up, Synapse was designed as an enterprise class application, that is capable of incredible scaling and performing tens of thousands of transactions per second without breaking a sweat. Synapse utilizes an intelligent algorithm to determine whether a server is actually fully unresponsive, overloaded or filtering incoming connection attempts. To this date, Synapse has been monitoring the servers in our data center at roughly 30 second intervals.

Under the Hood

While designing Synapse, we wanted to be absolutely sure, that at the very least we ended up with a solution that addresses all of the issues above. After a year of development, Synapse was put into testing and shortly afterwards replaced our existing monitoring solution. Not only were we able to achieve all of the goals we set, we surpassed them quite heavily. Based on our tests against other monitoring systems, Synapse surpassed them all by anywhere between 200-500% in service check speeds. For example, Synapse is capable of performing roughly 13,000 service checks in under 30 seconds on a single commodity server.

At the heart of Synapse is an efficient thread model and a service check queue mechanism. The thread model permits Synapse to perform a large number of simultaneous checks, while the queue mechanism provides a method for multiple Synapse nodes to behave properly when ran in distributed mode. These two design features allow Synapse to scale very quickly and completely dynamically without any configuration changes or interruptions.

While performance is important, data storage is equally significant. Synapse utilizes an SQL engine for all of its transaction needs. This includes the storage of all service configurations, events and historical data. Having a unified storage mechanism also allows an easy and seamless way for other applications to access Synapse's data sets.

At the front-end, a rich PHP and Ajax based application categorizes and displays all current event data based on the severity of the issue. This same interface serves also as a platform for configuring service monitoring options and viewing historical data. Our server administrators monitor Synapse 24/7/365 to make sure that your servers are running optimally at all times.

If you have any further questions or comments about Synapse, please feel free to submit a ticket to our help desk.