Sometimes HostDime customers can not reach the server their site is hosted on because of network issues. If this happens, open a ticket immediately and ask one of our technicians for help. You can speed up the troubleshooting process by running a diagnostic tool called a “traceroute” on your computer. This will let the techies know where your connection to the server is failing. Follow these instructions to run the tool and provide the results to the support team.
Support
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Remove Your WHOIS Information to Protect Yourself Online
Easily hide your sensitive information with HostDime’s domain WHOIS privacy add-on to any and all of your domains!
Security / Support
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Protect Your WordPress Login Against Attack
As you are hopefully aware, a brute force attack affected global WordPress installations. Here is an informative tutorial to quickly protect your WordPress login page via cPanel.
Misc
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Brute Force Attack Affecting Global WordPress Installations
Currently, WordPress is experiencing a global brute force attack. This is not limited to Surpass Hosting, but is affecting web hosts worldwide. This attack is widespread and very […]
Misc
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Brute Force Attack Affecting Global WordPress Installations
Currently, WordPress is experiencing a global brute force attack. This is not limited to HostDime, but is affecting web hosts worldwide.
Support
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Video Tutorial: How to Set Up Gmail for Your Domain
Having your own domain account e-mail is essential for an impressive online presence. Watch this video tutorial on setting up Gmail for your domain account.
Misc
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It’s Closing Time for HostDime Forums
Due to declined usage, the HostDime Forums will be shutting down and go offline at the end of April.
Misc
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10 Tips on Improving Your Short Resume to Land a Sweet Job
You may have heard that your resume should only be one page, with an accompanying cover letter. Well what if you don’t have enough work experience for one page? Surpass is here to help you improve that resume to get yourself the job you deserve. Here’s 10 tips to create a masterpiece resume.
Support
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How to Change Your WordPress Site’s URL
There’s plenty of times you may choose to change your website’s address. Maybe you weren’t happy with the name or you just want a fresh start. If you are having trouble with how to change your URL, HostDime is here to help.
Dedicated Servers
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Watch a Sneak Peek of HostDime’s New Routers
Turn up the volume and enjoy hearing these state-of-the-art, jet-powered routers roar to life!