HostDime today opened a dedicated customer support facility in Orlando at 12001 Science Drive, adding 1,500 square feet of Class A office space to house its rapidly growing customer support department.
Located adjacent to the campus of the University of Central Florida, the new office is about 10 miles east of the company’s international headquarters in downtown Orlando. The close proximity to UCF enables the company to continue to draw on its close relationship with the school and hire UCF students and graduates as interns and full time employees.
HostDime’s new office has capacity for up to 50 employees, which will include 20 new hires in the next several months. Other employees will be relocated from the downtown office. The additional employees will help the company reach a goal of offering an average response time of no more than 15 minutes on all customer support requests.
“Our company is taking a mission-critical approach to customer support, even for customers with small hosting plans,” said Emmanuel Vivar, HostDime CEO. “The addition of a dedicated customer support facility will enable to us offer a higher level of service to all customers. We are also proud to create high-quality jobs in Central Florida at a time when so many companies are handing out pink slips.”
To learn more about HostDime, please visit http://www.hostdime.com.