Thank you for your continued patience and cooperation during the on-going situation. All of HostDime's global data centers have continued to remain operational. As we continue to work toward returning to more normal operations we are happy to announce that our Orlando data center will be expanding Colocation appointment-only access. Starting October 1st at 10:00 am EDT we will begin scheduling multiple clients simultaneously where reasonable to maintain social distancing. We will also be re-opening our Colocation lounge and conference room reservations at this time.

To schedule an appointment for our Orlando data center please open a ticket via your CORE portal and our Data Center Operations team will work with you to schedule access.

We applaud our on-site staff and all other IT workers who are playing an essential role in helping businesses stay online during this situation. Our sales team remains available during normal working business hours ready to help with any of our products and services as usual. We will continue to provide notifications for facility specific access closure or status changes as we progress toward returning to normal operations. We sincerely appreciate the continued support from our team, our clients, and our partners as we remain united with everyone working to recover from this pandemic.



HostDime Certifications

HostDime proves best practices by achieving the following compliance certifications.

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As a premier global data center provider, HostDime holds client privacy, security, and high availability above all else. Consequently, HostDime proves best practices by achieving the following certifications.

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HIPAA Compliant

Data centers and cloud services process, store, and transmit protected health information (PHI) under the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA). Data center providers must enter into a Business Associate Agreement (BAA) with a HIPAA covered entity.

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Tier III Data Center

To obtain Uptime Institute's Tier III design certification, data centers must pass strict requirements covering mechanical, electrical, structural, and site elements. Tier III data centers must have a maximum downtime of 1.6 hours per year and 240 uninterrupted hours of activity in case of a power outage. HostDime's Tier III certification can be found here.

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SOC 2 Type 2

HostDime has been evaluated by a third party independent validation source and is SOC 2 Type 2 certified. This confirms the security and high availability of customer data based on criteria set forth by AICPA. To request a copy of our SOC 2 report, please contact a member of our sales team and we would be happy to further assist you.

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PCI

Nothing is more important than keeping your payment data safe and secure. HostDime is PCI (Payment Card Industry) compliant, meeting all PCI security standards. HostDime implements standards that protect against breaches and theft of cardholder data.

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BBB

The Better Business Bureau (BBB) has determined that HostDime Global Corp. meets all BBB accreditation standards, which includes a commitment to make a good faith effort to resolve any consumer complaints. HostDime's BBB profile can be found here.

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EU-US/Swiss-US Privacy Shield

The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from Europe and Switzerland to the United States in support of transatlantic commerce. HostDime's Privacy Shield profile can be found here.