All of HostDime's global data centers remain operational as usual. We are considered a critical infrastructure industry, as defined by the US Department of Homeland Security. This means that our data center operators remain available and ready to help. We have moved all non-site-essential staff to remote work and have moved our critical site staff to segmented remote work rotation to minimize facility access and cross-contact risk as much as possible. We applaud our on site staff and all other IT workers who are playing an essential role in helping businesses stay online during this massive shift to a remote work place. Our sales team is also still available during normal working business hours ready to help with any of our products and services as usual.

Cleaning is being doubled up and we are providing an environment that our staff can be confident is safe for them to work in. For colocation clients we have restricted access to our facilities based upon the markets community transfer risk. We will continue to provide notifications for facility specific access closure or status changes. We ask that clients try to limit their remote hands requests to critical issues only as much as possible to allow staff to focus on critical issues as quickly as possible. We appreciate the continued support of our team, our clients, and our partners. We are united with everyone making a big effort to fight this pandemic.



Looking Glass

Network information relative to our routing backbone infrastructure.

HostDime's looking glass tool allows viewing of backbone routing and network efficiency behavior as it originates from our remote networks. HostDime provides you with the same transparency that customers on our network directly receive.*

It's easy to use the looking glass. First, pick a source from the location list below. HostDime has data centers in Florida, California, Northern Brazil ,Southern Brazil, India, Mexico, Colombia, UK, Netherlands, and Hong Kong.

Once you have chosen a location, select a test type between “host”, “ping”, “traceroute”, or “mtr”, which is the combination of traceroute and ping. Then simply enter your destination IP or paste your IP, and click “run test”.

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Enter destination IP

Paste my IP

Select a test type

From Location

Run test

*Due to the low-priority nature of these requests on our network routers, this service is not appropriate for measuring Service Level Agreements (SLA). The Looking Glass should only be used to verify routing information based on location.

Looking Glass Locations

City Country
Orlando, Florida USA
Los Angeles, California USA
João Pessoa Brazil
São Paulo Brazil
New Delhi India
London United Kingdom
Rotterdam Netherlands
Guadalajara Mexico
Bogotá Colombia
Chai Wan Hong Kong