Thank you for your continued patience and cooperation during the on-going situation. All of HostDime's global data centers have continued to remain operational. As we continue to work toward returning to more normal operations we are happy to announce that our Orlando data center will be expanding Colocation appointment-only access. Starting October 1st at 10:00 am EDT we will begin scheduling multiple clients simultaneously where reasonable to maintain social distancing. We will also be re-opening our Colocation lounge and conference room reservations at this time.
To schedule an appointment for our Orlando data center please open a ticket via your CORE portal and our Data Center Operations team will work with you to schedule access.
We applaud our on-site staff and all other IT workers who are playing an essential role in helping businesses stay online during this situation. Our sales team remains available during normal working business hours ready to help with any of our products and services as usual. We will continue to provide notifications for facility specific access closure or status changes as we progress toward returning to normal operations. We sincerely appreciate the continued support from our team, our clients, and our partners as we remain united with everyone working to recover from this pandemic.
We’d love to hear from you and answer any questions you may have. We put special emphasis on customer service, all of our clients can contact us 24-7-365 via LiveChat, email, and phone to receive top-notch support from our in-house staff.