Basic vs Fully Managed Services

HostDime offers both basic and fully managed services. Choose the service that's right for your enterprise.

 

Fully managed means HostDime handles the security, software, maintenance, and monitoring of your servers. We provide support for every emergency. To free up your IT infrastructure for other tasks, we manage the server setup, operating system, control panel, backups, and various pre-installed software packages. With our highly trained professional staff and years of managed server experience, you can rest assured that you're in good hands. Due to the highly dynamic nature of software, the installation and management of custom and/or third party vendor software and scripts falls outside the normal scope of our management support.

Basic managed is a more cost-effective alternative in which you must be confident in your technical abilities as there is no extensive support given. HostDime will help solve networking issues that prevent you from accessing your server, and we will help replace failed components. However, most of the tasks are up to you to maintain, update, and control. Basic managed clients have to be good at everything concerning server and web service management. However, if you need help, we’re here for you. Contact us and we can provide a quote for an on-demand service.

  Basic Managed Fully Managed
Any broad networking issue that prevents server access check box check box
Any underlying platform or hardware issue ordered from HostDime check box check box
WHM/cPanel Assistance not included check box
Cron Jobs not included check box
LAMP and WAMP Stack Support not included check box
Backups and Restoration not included check box
Network Troubleshooting not included check box
Hardware Assistance not included check box
Security Configuration not included check box

This chart is just a small sampling of what’s covered under HostDime’s fully managed service. Go here for more specifics.

HostDime also provides you the freedom to purchase services a la carte; find exact prices here.

As your needs grow, we will be there for you. We gladly provide assistance with upgrading your server upon request. We will thoroughly review your existing package, factor your current and future requirements, and then provide you custom tailored options. We understand that each client may have different needs and we will always do our best to accommodate your needs whenever possible.

For specific inquiries on configurations, installations, and hardware diagnosis, please don't hesitate to open up a ticket for a quick response. Skilled HostDime staff is on location at our data centers 24 hours a day, 7 days a week.